Shipping policy

Shipping Policy

Thank you for shopping with ASTROSOUL.

Order Processing

Orders are usually processed within 1–3 business days. During holidays, promotions, or high-volume periods, processing may take slightly longer.

Shipping Time

Estimated delivery time to the United States is usually 5–9 business days after the order has been processed. Delivery times may vary depending on the destination, customs, weather, carrier delays, or other factors outside our control.

Shipping Fees

Shipping fees are calculated at checkout based on your order and delivery location. Free shipping may be available during certain promotions or when your order meets the required amount.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available. Please allow some time for the tracking information to update.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may be charged by the destination country. These charges are the customer’s responsibility.

Lost or Delayed Packages

If your package is significantly delayed, please contact us at [your email]. We will help check the tracking status and work with the carrier when possible.